Transport for London (TfL) has been the umbrella organisation providing travel services across London since 2000. TfL’s motto is ‘Every Journey Matters’; but is that truly the case for passengers with disabilities? There are scant resources available to support less able travelers; for example, across London Underground there is next to no information written in Braille. Paige Lindsay went on a journey to experience what it would be like as a TfL customer with sight loss or visual impairment.
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